Microsoft Dynamics 365 is the next generation of Intelligent Customer Engagement from Microsoft, it is the natural evolution and integration of Office 365, Dynamics CRM, and Navision.
The motivating force behind everything Microsoft aspires to deliver is to empower customers, to make things better and make things happen, faster.
Together with our customers and partners, Microsoft are reinventing business processes for a world where devices, data, intelligence and connectivity can be everywhere. This is the next generation of Intelligent Customer Engagement and can be summarised as below:
- Helps organisations move from monolithic application suites to purpose-built, SaaS applications with intelligence built in
- It delivers the next level of inherent integration and functionality with Microsoft Office 365
- Introduces a disruptive and customer centric business model to build what you want and buy just the capabilities you need, while ensuring all roles have access to all the data they need to be successful in their jobs
Microsoft empower partners such as Prosperity 24.7. Together, we have a unique approach to delivering the technology and platforms that will drive widespread digital transformation for every one of our International clients. This will generate a tremendous opportunity for improved productivity, enhanced client experience and a natural route to digital transformation.
Dynamics 365 is still a ‘new’ product, however our CEO, Chris Clark will be travelling to the US in December to spend time with Microsoft to learn more how this can empower our clients to work smarter. If you have any questions in advance of his visit, please do not hesitate to contact Chris directly on firstname.lastname@example.org