Support & Maintenance
You’ve invested in state of the art infrastructure: how do you guarantee it is supported correctly and kept up to date, ensuring continued operation and performance? With our bespoke support and maintenance agreements you can be sure that your systems are always up to date and running exactly as they should be.
Our consultants will either remotely, or onsite, review you infrastructure in regards to current software levels, error logs, performance trends (to name but a few) and prepare a report of recommendations, that either you can action, or we can as part of the agreement.
Our bespoke agreements allow you to get exactly what you need. We tailor our support agreements to bets suit your needs and requirements. If you only need your SAN looking at once a month then that’s all that gets put in the agreement. If you need a 24.7 Helpdesk then that is what we will provide. We always try to help you add value where possible and appropriate.
Support & Maintenance can cover (but is not limited too):
- Storage Area Networks
- Virtualisation platforms
- Server Operating Systems
- Application solutions
We provide:
- Bespoke Support & Maintenance Agreements
- 24 x 7 On call consultants
- Dedicated helpdesk contact number
